Rent2End Help Center

Learn how to use Rent2End step by step

Short video tutorials showing the most important processes: from creating a rental, through settlements, to ending the agreement, as well as frequently asked questions with answers.

Rental Setup Rental configuration and contract
Payments & Billing Costs, payments, and settlements
Document Generator Handover protocols and contracts
Rental Termination Final settlement and closure

🔚 Platform

Final settlement and closing rental in the system.

Closing rental
Intermediate 6 min

First steps in the Rent2End platform

How to properly use the Rent2End platform.

To close your account and delete the associated login data, go to your user profile and click the >Delete account< button. The system will ask if you are sure about your decision; once confirmed, you will receive an email notification. Any linked login data associated with Facebook or Google will also be deleted.

🏠 Rental Setup

Learn how to correctly set up a rental, choose settlement types, and prepare a contract.

Rental creation tutorial
Basic 2 min

Creating a rental

Complete setup process for a new rental along with settings overview.

Settlement types
Intermediate 8 min

Cost settlement types

Learn the differences between available settlement models and choose the best one for your rental.

Yes, costs can be settled by 3 types: invoice-based, meter reading-based, and advance-based. Each settlement type has unique logic that affects how costs appear on tenant bills and final settlements.
When creating a rental in the system, enter the tenant's email address and Rent2End will send an invitation directly. The tenant receives a link to a dedicated view where they can monitor settlements, report issues, and submit meter readings.
Yes. Rent2End integrates with external auditors. Based on technical property data stored in the system, you can order an energy certificate or property insurance with one click in the 'Apartments' section.

💳 Payments & Billing

Manage costs, payments, and accrual settlements.

Costs and payments
Basic 4 min

Adding costs and payments

Learn how to properly log costs and tenant payments.

Interim settlement
Intermediate 7 min

Interim settlement

Step-by-step through utility billing and cost balancing.

The system generates a payment summary on your defined day of the month and sends it to the tenant. The tenant can pay via a dedicated payment gateway, providing immediate confirmation.
To settle monthly costs based on actual consumption, your rental must have a cost with this settlement type. In the 'Settlements' module select 'Submit meter reading', then enter current readings. The system adds current consumption to the next bill.
Rent2End automatically monitors deadlines. If no payment is recorded, the system sends a reminder to the tenant, minimizing cash flow delays without requiring manual action.
Of course! We have two settlement methods: by balance and by meters. The first calculates based on the balance between charges on tenant bills and actual supplier expenses. The second uses current meter readings.
No, you cannot change the settlement method during the lease as it affects overall accounting. To change it, go to 'Rental' -> 'Additional costs', delete the old cost, and add a new cost with the target method.

📄 Document Generator

Creating documents related to property handover.

Lease agreement
Basic 5 min

Creating a lease agreement

Generating a lease agreement and overview of available fields and settings.

Handover protocol
Basic 5 min

Creating a handover protocol

Preparing a protocol with meter readings, photos, and property status.

Yes. All templates available in Rent2End were developed by real estate legal experts and are regularly updated according to changes in law.
Paid plan users can edit standard templates and add custom clauses, allowing full customization for specific requirements.
Currently we do not support e-signatures. Documents can be generated as PDF, signed with the tenant, and uploaded back to the system. E-signature functionality will be introduced in the future.

🔚 Rental Termination

Final settlement and closing rental in the system.

Closing rental
Intermediate 6 min

Closing rental with settlement

How to properly terminate a rental and prepare final settlement.

When closing a lease, use the 'End lease' feature. The system summarizes payments, utility arrears, and lets you settle the deposit, generating a transparent final report.
All data, contracts, and settlement history are safely archived in the 'Rentals' section. You have access as long as your account remains active.

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